CCNA Network Support Engineer

  • Job Type: Contract
  • Location: Dublin 8
  • Category: Support, Infrastructure / Database
  • Salary: Negotiable

Job Title: CCNA Network Support Specialist

Location: Dublin 8

Start Date: January 2025

Contract Type: 1-Year Initial Contract (Likely to be Extended)

Shift Pattern: 4 Days On (2 Nights + 2 Days) followed by 4 Days Off

About Us: We are looking for a skilled and motivated CCNA Network Support Specialist to join our dynamic team on an initial 1-year contract, with a strong possibility of extension based on performance and business needs. If you're passionate about networking and thrive in a fast-paced environment, this could be the perfect opportunity for you.

 

Key Responsibilities:

  • Provide technical support for LAN and WLAN environments, troubleshooting issues, configuring devices, and monitoring network performance.
  • Manage and maintain network security, including AnyConnect Security, 802.1x authentication, and related protocols, with day-to-day security operations using Cisco ISE and Cisco Stealthwatch.
  • Support and manage AnyConnect VPN services, ensuring secure remote access for users.
  • Assist with the administration and support of Unified Communications systems, including VoIP desk and soft phones, call centers, video conferencing, and instant messaging platforms.
  • Oversee Mobile Device Management (MDM) solutions to ensure secure and efficient management of company-issued mobile devices.
  • Provide support for Managed Print Services, including troubleshooting and resolving printer-related issues.
  • Collaborate with cross-functional teams to ensure seamless network operations and address any network-related challenges.
  • Monitor and respond to network alerts, ensuring timely resolution of issues to minimize downtime.
  • Document network configurations, changes, and support activities in accordance with company policies.

 

Qualifications:

  • CCNA certification is required.
  • Experience with routing and switching, LAN/WLAN configuration, and network troubleshooting.
  • Familiarity with Cisco ISE, Cisco Stealthwatch, and AnyConnect VPN.
  • Knowledge of 802.1x security protocols and related network security practices.
  • Experience with Unified Communications systems, including VoIP and video conferencing.
  • Understanding of Mobile Device Management (MDM) and Managed Print Services.
  • Strong analytical and problem-solving skills.
  • Excellent communication and interpersonal skills.
  • Ability to work independently and as part of a team.
  • Willingness to work a rotating shift schedule, including night shifts.

 

What We Offer:

  • Opportunities for professional growth and development.
  • A dynamic and supportive work environment.
  • Work-life balance with a 4 days on/4 days off rotating shift schedule.
  • Initial 1-year contract with a strong likelihood of extension based on performance.
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    Colleen Quigley

    Colleen Quigley

    Colleen brings a personable and extroverted approach to her role as an IT Recruitment Consultant which is complemented by her third level BSC Honours degree educational background. Colleen has a vast range of experience in her career to date, most notably within the hospitality, food & nutrition and particularly the recruitment industry, in which she has a number of years working in both Ireland and Perth Australia. Colleen is an extremely organised, competitive, individual with a passion for ensuring that each of her individual clients and candidate pre-requisites are dealt with in an efficient and satisfactory manner. Colleen likes to spend her spare time keeping fit and spending quality time with her family.

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